Support

Questions, problems or ideas? Email support@threefoldapps.com. We usually reply within two days.

How do I add my music?

Open a tab such as Music and tap the gold + to make a folder. Open the folder and tap the gold folder icon at the top right. From there you can pick tracks already on your device, tap Connect folder to give PalPlayer a folder in the Files app (it picks up new files on its own), or Import files to copy single files in.

Can I copy music from my computer?

Yes. On a Mac, connect your iPhone or iPad, select it in the Finder sidebar, open the Files tab and drag your music onto PalPlayer. On Windows, use the Apple Devices app or iTunes the same way. The files then appear in the folder picker.

Why does a book start where I stopped, but music doesn't?

Audiobooks, podcasts and recordings remember your place. Music always starts from the beginning, the way most people expect songs to.

How do I edit a track's name or cover?

In a folder, swipe the track left and tap Edit. PalPlayer suggests matches online; tap one, or type your own details and pick a cover from Photos, then tap Save/Exit.

How do I listen to podcasts offline?

In a podcast folder, swipe an episode left and tap Download, or use the download button at the top to get them all. A green disk icon means the episode is on your device.